The rider agreement
Terms of use
MXDuro is a community directory and planning service. It does not inspect venues, approve routes or replace your own safety judgement.
Effective 2 September 2026
Last updated: 30 September 2026
Eligibility and accounts
You must be at least 16 to use MXDuro. Provide accurate age and account information, keep access to your email secure and use one account for yourself. Your verified email and account identifier let you return to the same profile later.
Using MXDuro
Use the service lawfully and respectfully. Do not harass riders, impersonate others, evade safety controls, scrape personal data, upload illegal or harmful content, expose home or bike-storage locations, or interfere with the service. We may restrict or remove accounts or content to protect riders and MXDuro.
Riding and listings
Event and business information may change. A verified listing means its details were checked against a source; it is not an inspection, endorsement or safety guarantee. You remain responsible for licences, insurance, protective equipment, bike condition, ability, land access, venue rules and confirming details before travelling.
Your content
You keep ownership of content you submit. You give MXDuro a limited, worldwide licence to host, process, display and moderate it only as needed to operate and improve the service. You must have permission to upload it. You can remove ordinary profile and feed content or delete your account, subject to limited lawful safety and transaction retention described in our Privacy policy.
Free features and paid features
Core features are free. Paid features, when offered, will show the price, renewal period and cancellation terms before purchase. Subscriptions are managed through Apple or Google Play, according to where you purchased them.
Deletion and subscriptions
You can initiate deletion in the iOS or Android app, or request it by email using our account deletion instructions. Deleting an MXDuro account does not automatically cancel a separate Apple or Google Play subscription; cancel it in the relevant store’s subscription settings. Where possible, an active MXDuro-managed web subscription will be cancelled before deletion completes.
Availability and liability
We may change, pause or withdraw features and cannot guarantee uninterrupted access or that every listing is complete. Nothing in these terms excludes liability that cannot legally be excluded. Subject to that, MXDuro is not responsible for indirect loss or for riding, travel or purchase decisions made from community or third-party information.
Law and contact
These terms are governed by the laws of England and Wales, without removing mandatory consumer rights that apply where you live. Questions can be sent through MXDuro Support.
Organiser submissions
The organiser portal is for people aged 18 or over who are authorised to manage the listing and share its text and images. Email sign-in confirms control of an email address, not ownership of a business or venue. Submissions are checked before map publication. Editing a published event withdraws that event while the correction is checked; deleting a listing withdraws its linked event. Private submission history is handled as explained in the organiser privacy notice. For changes to an existing business or venue, contact MXDuro Support.